Last updated: September 1, 2026
Welcome to UGC LATAM. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ugclatam.io), use our Brand Dashboard, or interact with our Creator Platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
We collect information about you in a variety of ways. The information we may collect via our services includes:
Personally identifiable information that you voluntarily provide to us when you register on the services, express an interest in obtaining information about us or our products and services, participate in activities on the services, or otherwise contact us. This includes:
Information automatically collected when you access our services, including:
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. This helps us provide you with a better experience and analyze how our services are used.
We use the information we collect or receive to:
We may share your information in the following situations:
We may share your information when you give us permission to do so, such as when brands and creators connect through our platform.
We may share your information with third-party service providers who perform services on our behalf, including:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at privacy@ugclatam.io. We will respond to your request within the timeframe required by applicable law.
We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Our services may contain links to third-party websites and integrate with third-party services, including:
These third parties have their own privacy policies. We are not responsible for the privacy practices of these external sites or services.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@ugclatam.io.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, we transfer personal information to the United States and process it there.
We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.
We may update our Privacy Policy from time to time. We will notify you of any changes by:
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:
The following section describes how data is handled when a Creator chooses to publish a public portfolio on the UGC LATAM platform. These provisions supplement the general Privacy Policy above.
If you choose to use our Creator Portfolio feature and toggle your settings to "Published," certain elements of your profile will become visible to the general public, non-registered users, and automated web crawlers (search engines).
To ensure your digital safety and prevent doxxing or identity risks, UGC LATAM will never display highly sensitive personal identification records or direct contact pipelines on a public-facing portfolio.
What we DISPLAY on a public portfolio:
Media samples (images and videos uploaded by you), aggregated social media statistics, general industry experience, language skills, location (Country/City), and Platform metrics (XP Points). This information mimics what is typically visible on a standard, public social media profile.
What we NEVER DISPLAY on a public portfolio:
Your personal email address, phone number, national identification document details (such as Cédula de Ciudadanía, DNI, RFC, Passport numbers, etc.), home addresses, or private financial banking details.
To protect your personal contact information (email/phone) from being harvested by spam bots or bad actors tracking public pages, all initial interactions, inquiries, and inbound brand deals initiated through the portfolio feature are handled securely through the UGC LATAM internal platform mechanisms or masked routing, unless you voluntarily choose to paste direct contact information inside a free-form "Bio" text field.
Disclaimer: If a Creator chooses to explicitly write their email address or phone number into their public text biography against our safety recommendations, UGC LATAM cannot be held responsible for the public exposure or indexing of that data.
You can change your portfolio status from "Published" to "Private" at any time through your account dashboard. Toggling your account to private immediately restricts public access via our URL ecosystem. Please note that while our system removes the page immediately, external search engine caches may take several days or weeks to purge the historical indexed snippet from their independent servers.