How do I send my products to creators in LATAM?
Shipping products to creators across Latin America requires a strategic approach to navigate the region's diverse customs regulations and logistics landscapes. The most effective method is to use a local fulfillment center or a specialized international courier that handles "DDP" (Delivered Duty Paid) shipments. This ensures that all import taxes and duties are covered by your brand upfront, preventing the creator from being charged upon delivery. We recommend confirming the creator's full legal name, national ID number, and a precise delivery address with local landmarks, as postal systems in many LATAM countries rely heavily on specific local identifiers for successful delivery.
Once you have selected your creators through our platform, you should coordinate the shipping timeline to align with your campaign goals. It is highly beneficial to provide creators with a tracking number as soon as the package is dispatched so they can monitor the arrival and prepare for filming. For brands based outside of the region, consider using regional marketplaces like Mercado Libre or Amazon local sites to ship products directly to the creator's door. This often reduces shipping costs and significantly cuts down on transit time and potential customs delays.
To ensure a smooth process, always include a clear packing slip and a brief welcome note inside the package to build a professional relationship with the creator. If you are shipping high-value items, it is wise to invest in shipping insurance and request a signature upon delivery. Our platform provides tools to track these logistics milestones, allowing you to see when a creator has received the product so you can automatically trigger the next steps of your content creation workflow.