How to find and download your approved UGC videos

1. Open Campaigns and click My Videos.

2. Click a campaign folder on the left to see only its videos, or search by file name, creator or campaign.

3. Click a video to play it and see its details.

4. Tick the videos you want, or click Select all.

5. Open Actions and choose Download videos to get them in one zip file.

6. If a video is locked, use the banner at the top to complete the creator's payment and rating.

Every video you approve is stored in My Videos, ready to download and reuse. Open Campaigns and click My Videos. The counters show your UGC videos, social media videos and TikTok Shop videos.

The folders on the left group your videos by campaign. Click a campaign to see only its videos. You can also search by file name, creator or campaign, filter by campaign or type, and switch between grid and list view.

Click a video to play it and see its details. Tick the videos you want, or click Select all. You can also select every video from one creator.

Open Actions and choose Download videos to get them all in one zip file. A video stays locked until the creator's payment is completed and you have rated the creator. The banner at the top takes you to the campaign review.

Next, turn your approved videos into a portfolio you can share.

Where are approved videos stored on UGC LATAM?

Every video you approve is stored in My Videos, under Campaigns. Counters show your UGC videos, social media videos and TikTok Shop videos, and folders on the left group them by campaign.

How does a brand download several approved videos at once?

Tick the videos you want, or click Select all, then open Actions and choose Download videos. They arrive in one zip file. You can also select every video from one creator.

Why is an approved video locked in My Videos?

A video stays locked until the creator's payment is completed and you have rated the creator. The banner at the top takes you to the campaign review to finish both.

Answers brands ask before starting

Straight answers from the UGC LATAM team — updated as the platform evolves.